Frequently Asked Question

VIVOTEK VAST2 - Integrating ITVDesk with VIVOTEK VAST2 VMS
Last Updated 9 days ago

A common ITVDesk integration starts with a desktop or workstation screen. In ITVDesk, create a new virtual camera profile, select a media source such as Computer Screen Live / Desktop Capture, test the stream, and then add it to VIVOTEK VAST2 as an ONVIF camera or direct RTSP/RTSPS stream source.

This is useful when you need to record operator screens, POS workstations, control-room desktops, applications, dashboards or other computer activity inside the same VMS/NVR environment used for physical cameras.

Create a new ITVDesk virtual camera profile
First create a new ITVDesk virtual camera profile.
Select ITVDesk media source such as desktop capture
Select Desktop Capture or another media source before adding ITVDesk to VAST2.
ITVDesk desktop capture source example
Desktop Capture is the most common starting point for VMS/NVR integrations.
Integrating ITVDesk with VIVOTEK VAST2

Recommended VIVOTEK VAST2 setup

  • Start the ITVDesk virtual IP camera and confirm it is running.
  • In ITVDesk, note the computer IP address, ONVIF port, RTSP/RTSPS port and configured username/password.
  • In VAST2, add a new camera/device using the ONVIF workflow or manual IP camera setup.
  • Use the ITVDesk computer IP address and ONVIF port shown in ITVDesk.
  • Enter the ITVDesk ONVIF username and password if authentication is enabled.
  • Select the required stream profile and assign the camera to the correct recording/live-view group.

Verify in VAST2

  • Open live view and confirm the ITVDesk desktop stream is visible.
  • Check recording and playback if recording is enabled in VAST2.
  • Confirm the selected resolution, codec and frame rate match the project requirements.
  • If using secure streaming, verify that the required HTTPS/RTSPS ports are reachable from the VAST2 server.

Troubleshooting

  • If VAST2 does not detect ITVDesk, check the ITVDesk ONVIF port, Windows/Linux firewall, IP address and network segment.
  • If the camera is detected but video does not play, verify RTSP/RTSPS port access and codec support.
  • If authentication fails, confirm the configured ITVDesk username/password and then re-enable the required security level.
  • VAST2 menus and wording may differ by version, so use the video and steps as a practical guide rather than a fixed screen-by-screen rule.

Related documentation: Adding first video source | Preview & Test | Video Stream Settings | Watch on YouTube

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